Last Updated: 03/04/2026
This Shipping Policy outlines how orders placed on https://getyourbasix.com are processed, fulfilled, and delivered. By placing an order with BASIX, you agree to this Shipping Policy and our Terms of Service.
BASIX ships exclusively within the United States.
We do not offer international shipping.
Orders are fulfilled Monday through Friday, excluding U.S. federal holidays.
Fulfillment Hours Monday–Friday 7:00 a.m. – 2:00 p.m. Eastern Standard Time (EST)
Processing time does not include transit time.
BASIX is not a shipping carrier. Orders are shipped using trusted third-party carriers such as USPS and UPS.
Estimated transit times vary depending on the carrier, service level, and destination. Shipping timelines are estimates only and are not guaranteed.
Orders are not processed or shipped on the following U.S. federal holidays:
Orders placed on these dates will be processed on the next business day.
BASIX offers free standard shipping within the United States unless otherwise stated at checkout.
Shipping options and availability are subject to change without notice.
Once an order has shipped, you will receive a confirmation email containing tracking information.
Tracking updates are provided by the carrier and may not reflect real-time status.
Risk of loss transfers to the purchaser once the order is handed over to the shipping carrier.
BASIX is not responsible for:
Please ensure all shipping details are accurate before placing an order.
Delivery delays may occur due to circumstances outside our control, including but not limited to:
Shipping delays do not qualify for refunds or returns.
This Shipping Policy is governed by and incorporated into the BASIX Terms of Service, Refund & Returns Policy, and Payment Policy. In the event of a conflict, the Terms of Service control.
For shipping-related questions:
Email: info@getyourbasix.com
